Understanding Emerson.build’s Accounts & Passwords

One aspect of Emerson.build that users may find a bit complicated at first is understanding the different accounts (and associated passwords) that you can manage as part of your participation in the project. This article outlines the types of accounts that you are likely to have, what they are for, and how you go about resetting passwords on each of them.

Your cPanel Account

When you first sign-up for your domain and hosting, a cPanel account will be generated that provides you with access to your slice of the Emerson.build web server. Your cPanel account is automatically associated with your Emerson account. Therefore, your Emerson account credentials will grant you access to your cPanel account.

Your Application Administrator Accounts

Every time you install a new application in cPanel, an Administrator Account for that application will be created so that you can login and manage its content and settings. Usually, you will be given the opportunity to choose the username and password for that account. These accounts are separate from your Emerson account; you should not use the same password. We recommend choosing something that you are likely to remember but that is strong and secure.

Upon installation, you may receive an email confirming the user-id/password combination you chose as well as how to access the login page for that application. You may wish to make sure you don’t delete this message.

For applications that you install via the Installatron, you can also review and manage your administrator account login credentials at any time using your cPanel account. Simply click “My Apps” under “Applications” in your cPanel to access the list. Depending on the application, you may also be able to login as the application administrator without manually entering the username and password.

For example, if you use the install WordPress through the Installatron, your “My Apps” list will look like this:

"My Applications" in the Installatron link for access to the WordPress dashboard without logging in.

The “/word/wp-admin/” link under your blog’s title will take you straight into the administrator dashboard for this application without you having to enter your username and password. From there, you can add content, change your theme, approve comments, etc. However, you may still need to enter the administrator password in order to install a new theme or plugin.

Resetting your Administrator Account Password

Depending on the application you’re working with, managing and resetting the password for this account will vary. If you’ve used Installatron (in cPanel) to install the application, however, you can always review and change the account credentials using the following steps:

  • Login to cPanel through https://emerson.build/dashboard.
  • Click My Apps under Applications.
  • Click the Edit button next to the desired application’s name (this looks like a blue wrench).
  • Scroll down to find the Administrator Username and Password fields. Note: you may not be able to see the current Administrator password on this screen, but you should be able to set a new one.

If these steps don’t work or the application wasn’t installed via the Installatron, most applications should have some kind of password reset link on the login page.

Other Types of Accounts

In addition to the three account types outlined above, there are a few other kinds of accounts you may have as part of Emerson.build:

  • FTP/SFTP: You receive credentials for this in the welcome email when you first sign up for Emerson.build. You can also set up additional FTP accounts using the cPanel.
  • Application User Accounts: In addition to the Administrator Account that you set up when installing an application, most applications will also let you set up additional user accounts. You can use this option to allow others to collaborate with you in the application. For example, you can add other editors to a WordPress blog.